Allison Chiarizio-Lord

Payroll Manager

Relevant Solutions, Houston, TX | 2025 – Present

• Oversee payroll administration for more than 600 U.S.-based employees, ensuring full compliance with federal, state, and local tax regulations
• Drive process improvements and operational efficiencies through strategic optimization of Paylocity and HRIS functionality
• Lead the resolution of complex payroll tax challenges stemming from acquisitions and legacy systems
• Manage monthly payroll journal entries and ensure accurate general ledger reporting
• Conducted 401(k) and payroll tax audits, identifying and resolving discrepancies to minimize compliance risk and reduce financial exposure
• Foster a collaborative team environment that enhances efficiency, engagement, and morale within the payroll function

Global People Operations & Payroll Manager

Outdoorsy, Inc., Austin, TX | 2022 – Present (part-time)

• Direct comprehensive payroll management and people operations for over 200 employees across 30 U.S. states and five international locations (U.K., Australia, France, Canada, Bulgaria)
• Successfully automated 401k matching processes within the first two months, significantly reducing manual workload
• Resolved complex payroll tax issues inherited from the prior payroll provider, minimizing potential exposures
• Oversee tax filings and general ledger payroll reporting while monitoring tax compliance
• Collaborate cross-functionally to refine benefits administration and integrate best practices

Senior Global Payroll & Benefits Manager

Jerry Insurance Services, Palo Alto, CA | 2023 – 2025

• Led payroll and benefits administration for over 200 employees across the U.S., Canada, and China, ensuring compliance with federal, state, and local tax regulations
• Introduced 401k and RRSP match provisions, launching in Jan 2025; increased participation by 10% in U.S. and 75% in Canada
• Championed system conversion to Paylocity, enhancing productivity and precision in payroll and benefits functions
• Resolved complex payroll tax issues inherited from prior systems and directed monthly payroll-related journal entries
• Engaged in effective compliance administration, reducing incidents of tax-related discrepancies

HR Operations Manager

Subsplash, Inc., Dallas, TX | 2020 – 2022

• Managed holistic HR operations, including payroll, benefits, and compliance administration for over 250 remote employees distributed across 24 states
• Partnered with leadership to elevate payroll and benefits management while implementing incentive unit software and employee exercise protocols
• Spearheaded development of HR compliance policies and crafted comprehensive training documentation for payroll and benefits systems
• Led efforts and enhanced benefits process efficiency and accuracy through strategic automation of imports
• Supervised a dedicated team in HR and payroll, fostering a collaborative and productive work environment

Senior Payroll & Accounts Payable Administrator

Sojern, Inc., Omaha, NE | 2015 – 2020

• Oversaw comprehensive payroll and accounts payable functions for over 300 employees distributed across multiple locations
• Spearheaded the integration of Paylocity in 2017, crafting detailed training documentation to streamline time clock utilization
• Managed payroll tax filings and benefits reconciliation, ensuring accuracy in payroll reporting
• Implemented payroll process automation, optimizing data imports, revising reimbursement policies, and refining check issuance procedures
• Directed enhancements in reimbursement processes, reducing errors and improving employee satisfaction

Bachelor of Arts in Biology

College of Charleston, Charleston, SC

Professional Certifications

• SHRM-Certified Professional, Society for Human Resources Management
• Certified Payroll Professional, Payroll.Org (formerly American Payroll Association)
• Global Payroll Management Certificate, Global Payroll Management Institute